The paid Otter Swim Encounters were established as a means of financially supporting animal care, our mission of providing solace in times of misfortune to qualifying children in need, and supporting qualified conservation projects around the world. All of our programs are voluntary for the otters and if we do too many swim encounters then the otters no longer enjoy it and it can become an undesireable situation. Your safety and the otters’ welfare are our two top priorities and this is why this type of interaction is not available on a huge commercial scale. The schedule is based on that and making sure that we keep availability for the Make-A-Wish kids.
During the three plus hour group guided tour you will be in the pool with a group of playful otters who will be as fascinated by you as you are by them! Laugh, giggle and have a whole lot of fun as you encounter these magical creatures like never before and gain an amazing insight into the species. You’ll also have an opportunity to meet, feed and/or directly interact with a variety of other incredible creatures such as a kangaroo, sloth, armadillo, porcupine, lemurs and more. This is a wildlife experience like no other that puts you right in the center of the action with exotic creatures. You’ll take home a permanent grin and memories to last a whole lifetime.
Our maximum group size is generally less than 10 people and the entire program is outdoors (some shade, some sun). We do not have a viewing only area so anyone who is on property would need to have a reservation for the encounter.
Based on our past experience we have changed our minimum age for encounters to 18 years of age. We do not recommend the program to anyone who is afraid of animals or is highly active and/or unable to calmly follow instruction. All guests must sign the facility waiver when visiting Nurtured by Nature / Animal Educators.
Payment in advance is necessary to reserve your space in the encounter. To make your reservation, please click the days that you are interested in on the calendar below to check availability and reserve your spots in the encounter.
If for some reason you need to cancel or reschedule, we provide a full refund if notice is received at least 7 days in advance of your reserved date. After that time we are unable to offer refunds or no-charge reschedules. This refund policy applies only to the regular public otter swim encounters. Founder and Conservation Otter Swim Encounter donations are considered a donation, not a program fee. Donations are non-refundable.
If the forecast is for inclement weather, we will still continue with encounters unless there is extremely bad weather, in which case we will contact you the day before the program to reschedule. Proceeds from our public Animal Educators Otter Swim encounters go directly towards caring for our animals, maintaining facilities, paying employees, and funding the free programs provided to qualifying children visiting from organizations like Make-A-Wish Foundation as well as benefiting our sustainable conservation projects.